rickytikkytavy:Thanks for the info. What's bothering me is they may have put some re-cycled battery or low grade used banner in my car. Now I know ''Banner'' is a genuine company as i've also found their website, but as you suggested why is there no label to mark to identify the battery? that's my worry. HI The ...

Apologies if this subject appears in another post and I’ve missed it. At the moment the car industry has to comply with Block Exemption Regulations which place a lot of controls on the way it operates. Most of the clauses don’t have much effect on the ordinary car owner, but one part definitely does. Under these Regulations, car ...

Hi If you mark it VG it'll reach me - and then I'll do the reply straight away. Thanks

Hi I'm not insulted, there's been much worse, but will do my best to help. I'll look out for your letter and hope it works.

Hi "Like the RAC/AA are going to know better than the manufacturer?!!?!! I suspect they are wanting this because the RAC/AA won't have a clue and will simply check the DVLA database and agree!" Thanks for that vote of confidence. At the AA we've received lots of similar enquiries and we don't use the DVLA database - we use ...

Hi This does seem a lot of money when it still isn’t fixed and looks as though you’ve been charged an hour’s labour time. I work for the AA as a Technical Specialist and several members have complained about similar charges. Service Departments at garages have to allocate work so they cover a mechanic’s time – there ...

HiI work for the AA as a Technical Specialist and pressure cap failure is a relatively common cause of breakdowns and hence call outs by members.The engine's cooling system needs to run fairly close to boiling point for maximum efficiency, but obviously we could do without the coolant boiling, overheating the engine and throwing coolant ...

Hi I’m really sorry to read of these problems. I've worked as a technical specialist for the AA for many years and have dealt with lots of complaints from AA members who have been sold poor quality ‘reconditioned’ units. The cases have often been very difficult to resolve.We always recommend buying from a member of the ...