Just an update on everything to do with BE Broadband.
I have been with them since 2007 and all is going well. There were some issues with network connections once which took a couple of days to sort out but their customer service people were very polite and helpful, eventhough it's hard to understand them at times (foreign accent). There is also an ongoing problem with their payment people when I changed my bank card. But otherwise the internet itself is fast and reliable.