Thanks for that furrypolka, I think the fireworks are surviving....just.

Does that point still count even though it was Currys and their customer service policy that told me to call Sony?  It was Currys helpline who gave me the number, even told me which options to press.

Not peeing on your fireworks or anything, but it's always better to go back to the retailer rather than the manufacturer in the case of faulty goods.  This is because manufacturers are only liable for their goods under any warranty that they choose to give, and once that's up, you can't pursue them any longer.  Your rights against the retailer under the Sale of Goods Act can last for up to six years.  However, if you choose to accept a replacement product from the manufacturer without involving the retailer, you are effectively ending up with a different product to the one you bought from the shop and therefore you can lose your future Sale of Goods rights against the retailer.

 Just something to bear in mind!

Have just phoned up Sony, as my Playstation 2 died on me at the weekend.

I have only had it since September last year and to be fair, I don't even use it that much.  Being a bloke, I can't find the receipt and therefore was expecting a proper fight to get it fixed!

The guy at Sony was excellent, he checked the serial number and then asked me if I was available to take delivery of a new PS2 tomorrow, as he could dispatch one right now, under the warranty.  Brilliant!

All I have to do is give the delivery guy my knackered one and it's power lead!

Carlsberg don't do games consoles........

John