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Tesco clubcard vouchers

Last post Thu, Jun 25 2009, 11:45 AM by meechelle. 4 replies.
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  •  Mon, Jun 22 2009, 4:40 PM

    Tesco clubcard vouchers

    Are there any annual trip policies that cover holidays partly paid for with Tesco vouchers?

    So far I have found they only cover the "cash" part of the holiday or a quarter of the voucher part, not the full price

    of the holiday.

    Thanks

    • Post Points: 20
  •  Mon, Jun 22 2009, 5:50 PM

    Re: Tesco clubcard vouchers

    Meechelle

    I would have thought how you paid for a holiday would not matter. The holiday would still have a cash value, that would be used when claiming. I had a quick look at the Tesco Annual Travel policy and I could not see any reference to clubcard vouchers and how these would be treated when looking at cost of holiday.

    I would have thought that if you paid say £700 cash and used say 10,000 worth of vouchers for which £300 value given against holiday, total holiday cost £1000, Insurers would look at £1000 as the cost of holiday and not only £775.

    My argument would be that if I used say 10,000 vouchers to buy a TV and the TV was stolen. I would claim against my Household Insurance for the replacement value of the TV. The Insurers could not turn around and say that they will only pay a quarter of the value of the vouchers used. I don't see why Travel Insurance would be treated differently. The idea of Insurance when valid claims are settled it to put you in the same position as before, less the excess amount. If Insurers only gave you £75 and not £300 against the value of the vouchers, this would seem unfair and could be overturned by the FOS if complaint made.

    Which company advised you about only paying a quarter of the value of the vouchers? If this was Tesco ask them to clarify which section of their policy advises this.

    Huckster

    • Post Points: 20
  •  Tue, Jun 23 2009, 2:08 PM

    Re: Tesco clubcard vouchers

    Huckster,

    Unfortunately many insurers won't pay any of the portion paid for by Tesco vouchers ie.Flexicover Direct.

    Nationwide will only pay a quarter of the value,they say this is because the original vouchers were say £10 but if used to pay for a holiday,the Clubcard deal is £40.I don't think they realise how much you have to spend to get the vouchers in the first place.Anyway thanks for replying.I will keep looking as I would like it to be a bit cheaper than Tesco insurance.

    Meechelle

    • Post Points: 20
  •  Tue, Jun 23 2009, 5:35 PM

    Re: Tesco clubcard vouchers

    Meechelle

    I think it will take an ombudsman ruling in a customers favour for this aspect to be reviewed. I suspect, so far Insurers have dealt with claims by negoitiating the amount settled in respect of the Tesco voucher element. I did have a look at the Flexicover Direct policy and could see no explicit information regarding holidays part paid for by loyalty type vouchers.

    I can see it from Insurers point of view, that they are only looking at the money you have paid for the holiday. Tesco issue vouchers to incentivise spending and encourage loyalty, but the vouchers only have a nominal face value. In a particular offer some Holiday companies may give you 4x voucher face value but you have not incurred the extra cost. The Insurers would therefore only pay a nominal amount or pay nothing as you have said.

    Have you asked Tesco Travel Insurance about how they deal with the voucher element? If they cover the holiday for the full equivalent cash value it may be worth paying the extra.

    As another poster to this site comments. Cheap is cheaper for a reason!!! Make sure you check independent reviews of the Travel Insurers you are considering. The highest value claims are for medical treatment abroad and this where it is not worth gambling on a cheaper policy with a less well known Insurer.

    Huckster

    • Post Points: 20
  •  Thu, Jun 25 2009, 11:45 AM

    Re: Tesco clubcard vouchers

    Huckster,

    Thanks for taking the time to reply,like you say I will have to pay the extra to be on the safe side as it is alot to lose.

    Half of my holiday is paid for with Tesco vouchers ( 2 years worth).

    Meechelle

    • Post Points: 5