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Supanet Windows XP Router Setup

Last post Mon, Dec 08 2008, 1:50 PM by Supanet. 0 replies.
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  •  Mon, Dec 08 2008, 1:50 PM

    Supanet Windows XP Router Setup

    The following is the correct setup of the supanet router on windows xp.

    Please follow these instructions:

    You will require a filter plugged into your telephone socket.
    From the filter to the router you should have a RJ11 cable (Gray Cable).
    From the router (LAN1) to the ethernet card should be a RJ45 cable (ethernet cable).
    You will also need to connect the power supply (12v power supply) from the back of the router to an AC power outlet.

    Once you have followed these instructions you are ready to power up your router.
    There will be a power button on the back of the router you will need to press. This is located next to your
    power supply socket on the router.

    Once your router is powered up you are ready to configure your pc and router to be used with the broadband router.

    First you should wait for your dsl_link light to go solid green this will indicate your router has made a
    connection with supanet.

    You should also have a solid green LAN light which will indicate that the ethernet cable is correctly connect
    to the router and pc.

    You need to make sure your ethernet card is setup correctly to pick up the router and that there are no other
    dialers installed that can cause conflicts.

    You will need to go onto Start>Control panel>Internet options>Connections tab.

    From here you need to make sure there is no other connection created you can remove them by
    clicking the delete button on the right after selecting the dial up connection you want to remove.

    Removing these will stop the pc from loading any dial up connections when trying to access the internet with the router.

    Once these have been removed you need to go back to the control panel>network connections.

    Network connections should have your local area connection which is your ethernet card.

    Right click local area connection and click status

    Your status should say its connected if your ethernet cable is correctly connected to your pc and router.

    You will then need to select the support tab next to the general tab.

    Address type should read as : Assigned by DHCP

    If this reads anything different you need to go general tab and properties.

    In here should be Internet protocol (TCP/IP) double click this and make sure both settings are set
    to obtain IP and DNS automatically.

    Once they are set to this you can click ok and return to local area connection
    and the support tab.

    Your ip address should read : 192.168.x.x this can vary

    Default gateway should be set to : 192.168.1.1

    If these settings are correct then your ethernet card is correctly set.

    You will then be required to configure the router.

    Open up your internet explorer or your default internet browser.

    And in the address bar type http://192.168.1.1

    This will then bring up your connect to box which requires a username and password which by default are set to

    Username: admin
    Password: (this is supplied with your order)

    (If these don't allow you to access the router hold in the reset button on the back of the router for 20 seconds
    and then release. This will set the router settings to factory settings)

    You will then have successfully logged into the router.

    In the top right corner will be a quick start button, click this and run wizard.

    You will be required to input an admin password, you can change this to something you are more familiar with, then click next.

    The time zone needs to be set to GMT Greenwich mean time then click next.

    Connection type needs to be set to PPPoE/PPPoA then click next.

    You will then be required to input your account information in

    Username: username AT domain - username provided by supanet
    Password: password - password provided by supanet

    VPI - 0
    VCI - 38

    Connection type: PPPoA VC-MUX

    Then click next it will require you to save your settings and click close.

    Once this is complete I recommend you run the maintenance on the router page and diagnostics, this can be found below maintenance.
    It should PASS all the information if this does not pass on all the information I recommend you contact our Broadband technical support line.
    Broadband Technical Support - 0906 201 0090.


    For billing issues: 0845 120 4473
    For all other issues: forum @ supanet.net (remove the spaces)
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