Thanks again, this has given me the confidence to tackle this....

It matters not.... they were still instrumental and aware of the finance needing to be arranged on the car that they intened to sell, whether that is themselves direct. or an agent or associate of theirs acting on their behalf...... they as the supplier are still directly involved in the intended transaction.

(Creditor - Debtor - Supplier) arrangements.!

Thanks for such a speedy response.

However, can I just confirm that this is still the case if this garage was not the one arranging the finance? My brother apparently had to go elsewhere because he needed the repayment to be over the one year that this garage was able to offer.

Many, many thanks!

Whenever a deal that was dependent on finance being arranged through the garage collapes for any reason, or the finance cannot proceed, then the whole deal collapses at the same time. Any monies held have to be returned in full by the garage that were holding the deposit.

Inform them that you expect the full return of all the deposit under the circumstances, as the Three way credit agreement they were aware of and upon which it depended has fallen through. If they still refuse then tell them it is your intention to complain to your local trading standards dept....and do so if necessary.!

Hi, I'm new to this forum and would really appreciate some advice.

My brother paid a £200 deposit on a 2nd hand car to secure it, (even though he had advised the dealer that it failed to go above 60mph on his test drive!?). The dealer had asked for the debit card deposit and ensured him that the problem would be easily sorted out whilst the finance was dealt with (by another dealer in case this matters as this one only offered a year and he could not afford that?). He also claims he was told that the deposit was refundable. I believe that two days later, the finance arrangement was rejected and the dealer said he could only have half the deposit back by a cheque in the post. My brother protested but not knowing his rights he left empty handed, told that he was a time waster and the remainder of the deposit was needed to pay for the car to be re-advertised. Days and phone calls later, still no cheque.

A week later a cheque arrived for £125. Should he be happy with this, or is he within his rights for a full refund? I can see hints across the forums that he may be, but really need advice specific to this saga before I get involved. I know £75 is not a lot to some, but he borrowed it from my mum and she really could do with it.

Any advice gratefully received....