With many Icesave customers struggling to get through to advisers at the collapsed bank or the Financial Services Compensation Scheme (FSCS), confusion and concern exists about how and when they’ll be able to access their money. The crisis in Iceland has also focused the attention on the security of savings for those with money in other institutions. Kevin Mountford, head of banking and mortgages at moneysupermarket.com aims to clear up some of the confusion by answering the key questions.

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