Hi catkin
There is no need to pay anyone to turn your thermostat down, it's so easy you can do it yourself in about 5 minutes. Some cylinders come with the thermostat on the outside of them...usually a little white box the size of a matchbox or so with a dial on it...I'm guessing that you haven't got this type though, unless you've just missed it...sometimes they're around the back or side...conveniently placed of course!
Now, I'm no electrician, but this is the way that it's normally done. First of all, turn off the electricity at the consumer board (better to be safe than sorry!), then on the top of your cylinder you'll have a brown/black/grey/some other colour plastic cap, about the same diameter as a coffee mug. There'll be a screw(s) in it, on the top or side...unscrew it.
After you've taken the cap off, you'll should see a tiny little plastic dial with an arrow on it, (probably smaller than an average screw, probably white, probably with numbers on it and a small ridge that you can insert a small screwdriver in to) turn this down a couple of notches, put it all back together, turn the electricity back on and then see in a day or so if your water is still warm enough. If it's still too hot then turn it down a bit more; too cold, turn it up. Sometimes it's confusing as to which way the little dial goes...just keep playing with it until you're happy. Of course, your electricity meter will feel the difference immediately!
Good luck...and please, treat your electricity with caution and at your own risk of course!