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Santander Zero Account overseas charges in error

Last post Thu, Jul 14 2011, 6:47 PM by wiseowl100. 1 replies.
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  •  Thu, Jul 14 2011, 6:47 PM

    Re: Santander Zero Account overseas charges in error

    Absolutely, Santander have a richly deserved reputation for high charges and poor customer service. Vote with your feet, or your wallet. I think Nationwide have a useful card for EU travel, also consider prepaid Mastercard, such as Caxton. But read T&Cs for these, as with everything else!
    • Post Points: 5
  •  Wed, Jun 08 2011, 6:56 PM

    Santander Zero Account overseas charges in error

    Beware all you Santander Zero account users when you come back from an overseas trip you may like me find a string of incorrect charges for ATM and purchases use. I recently came back from USA and Caribbean and had over a dozen incorrect charges.

    Check your statements. I phoned to get refunded and the guy said I was right and he would that day put money back in my account but actually failed to do so prob human glitch as on the second long winded call I got money refunded.

    I don't believe I am the only customer affected hence this post.

    • Post Points: 20