Hi Pincer,
I didn't mention free IVA just that they do not charge as much as other organisations, as you have said they also do not charge up front fees.
I'm not linked to Payplan (or any other credit related company) in anyway and only know what I have read on their website. My aim was to provide some links to organisations that can help the original poster without charging lots of money for advice.
There is another link stating how they are funded:
http://www.payplan.com/how-are-we-funded.php
How our IVAs are funded
Unlike most Insolvency Practitioners our sister company, The Payplan Partnership, do not charge any upfront fees.
The monthly payments that you make into your arrangement will cover the payments to your creditors as well as our fees for putting together and supervising the arrangement.
In short, the creditors agree that they will accept a lower return from the arrangement. In addition you only start paying once your arrangement is agreed so if we are unsuccessful, you will not have to pay for the work that we have done for you up to this point.
The gold stars was my rating of your post for highlighting that Payplan are not a charity.
Sparky.