I was with this bunch of jokers for a number of years. They told me that interest would be suspended on all my debts which they failed to do. So, by the time I dumped them, my debt was bigger that when I started!

They refused to answer calls, letters of faxed complaits, eventually I just gave up on it, b ut really ought to have taken it further. I also found that they had left (Booted out?) of DEMSA, the trade body.

It's true,t hey do nothing that you cannot do yourself, I ended up doing this, and am pretty well clear now.

I fanyone does need help, go to one of the charities that will do it all for nothing, NEVER pay for this services.

I HAVE SORTED IT NOW, I MANAGED TO GET IN TOUCH WITH THEM ON ONE OF THE NUMBERS ON THERE LETTERS, THEY ARE CLOSING DOWN AND TRANFERING CUSTOMERS TO ANOTHER DEBT MANAGMENT COMPANY, DEBTCOM I THINK, AND THEY HAVE NOW REFUNDED ME ALL PAYMENTS THAT I MADE THAT THEY DIDNT PAY, I HAVE EXPLAINED THIS TO MY DEBTORS AND MADE NEW ARRANGEMENTS WITH THEM.

I READ A POST ON HERE THAT SAID THAT THESE COMPANIES ARE BEING PAID TO DO WHAT YOU CAN DO YOURSELF, SO I THOUGHT WHAT HAVE I GOT TO LOSE AND TRIED IT, I COMPLETED AN INCOME/EXPENDITURE FORM, SENT IT TO MY DEBTORS WITH AN OFFER OF £5 PER MONTH AND NEALLY HAVE IT ALL SORTED NOW.

TELL ME HOW YOU GET ON WITH THEM

MY EMAIL IS GARRYUK1978 AT HOTMAIL.CO.UK

Garry, I read your post with interest as i have a similar problem - i.e. Debtcall do not return calls, emails or faxes. Have you made any progress in finding out what's going on?

I HAVE BEEN WITH DEBTCALL FOR A FEW MONTHS AND I AM ON THE "NOMINAL PAYMENT SCHEME", WHICH MEANS I PAY THEM ABOUT £18 AND £1 PER DEBT AND THEY DISTRIBUTE THE MONEY AND COMUNICATE WITH THE DEBTORS ON MY BEHALF.

I RECIEVE A STATEMENT EVERY MONTH SAYING WHO THEY HAVE PAID.

LAST MONTH I RECIEVED A LETTER FROM ONE OF MY DEBTORS SAYING I HADN'T PAID THE £1 AS AGREED, BUT THE NEXT DAY I RECIEVED A STATEMENT FROM DEBTCALL SAYING THAT IT HAD BEEN PAID, SO I THOUGHT THAT THEY MUST HAVE RECIEVED THE PAYMENT AFTER THE LETTER WAS SENT SO LEFT IT THERE.

THIS MONTH I RECIEVE A LETTER FROM THE DEBTORS SOLICITORS SAYING THEY WANT FULL PAYMENT IN 7DAYS.
SO THIS TIME I THOUGHT ID PHONE DEBTCALL AND TELL THEM ABOUT THESE LETTERS.

I TRIED THERE 0800 NUMBER FROM THE INTERNET, NO RINGS JUST SAYS "CALL REJECTED" AND BEEPS.
SO I EMAILED THEM AND ADDED TRACKING TO THE MESSAGE, MESSAGE DELIVERED BUT NOT READ.

PHONED THE DEBTORS SOLICITORS AND THEY SAID THEY RECIEVED A LETTER FROM DEBTCALL SAYING THEY WERE PAYING MY DEBTS AND THE AGREED REATE BUT NEVER PAID THEM.

I DON'T KNOW IF THEY HAVE PAID MY OTHER DEBTORS OR NOT, AND I DONT KNOW IF THEY ARE TRADING OR HOW TO CONTACT THEM.

I HAVE ONLY JUST FOUND OUT THIS WEEK ABOUT IT SO WILL BE CALLING MY OTHER DEBTORS TO FIND OUT.

HAS ANYONE ELSE HAD ANY PROBLEMS, WHAT CAN I DO, WHAT IS THE BEST CALL OF ACTION?

I AM REALLY WORRIED AS THOUGHT ME AND MY FAMILY WERE STARTING TO GET SOMETHING SORTED, AND NOW FEEL LIKE I HAVE BEEN RIPPED OFF AGAIN.

PLEASE HELP??

GARRYUK1978