i ordered an electric throw (Bit like an electric blanket) via Amazon from a company called Galaxy's (their grammar fault, not mine!) they also go by the name of Sashtime. It was a Christmas present but i ordered early to spread the costs to myself. It was delivered on 7th October and I put it away. I gave it to my daughter, not surprisingly, on Christmas day. She is 16 and suffers with Raynard's meaning she suffers from the cold. Boxing Day morning she was full of how cozy she had been and I was obviously happy! Then Boxing day night it refused to work. We tried all sorts, there was power going it, just not heating up. I e mailed Galaxy and whilst they have offered either a refund or a replacement they have refused to pay the cost of returning it. They stated that they will only do that within 2 weeks of purchase, not much use in this case! It is my understanding, and this has been confirmed by Consumer Direct, that the seller is responsible if a fault develops within 6 months. I next phoned my bank, as i had paid on my credit card. as it was under £100 they will not help. I have spoken to the manufacturer Pifco, very nice, but no help, other than confirming the 6 month rule! Next stop, Amazon, as this has now dragged on over the 3 month rule, although this was caused by me trying to sort it with the seller first, they do not want to know either! I have e mailed both the seller and Amazon and have asked them to answer the direct question as to if they are ignoring the 6 month rule and have yet to receive a response. I have also contacted Watchdog and....yet again, awaiting a reply! If anyone has any advice, i would be most grateful, I would also like to warn people about the breech of the rules, i am gutted, as i buy a lot from Amazon, but obviously will not be doing so in the future. I will also be very careful about buying anything electrical as a present. In the mean time, hello Play.com!