Lucy123:
Thanks VCM4 for details of the previous thread.
Lucy
Check your Contents Insurance to see what length the unoccupancy exclusion is under escape of water peril.On some policies damage by escape of water is not excluded if unoccupancy is less than 60 days, rather than the normal 30 days.
I have not seen the endorsement relating to keeping the heating on, but as you did not comply with that, I would think the standard policy terms/conditions would apply. If the unoccupancy period exclusion is up to 60 days and therefore sufficient to cover the 6 week period, you may have a claim under your Contents Tenants Liability Section.
You should approach your Contents Insurers to see whether at this late stage, you can submit a claim for damage to the Building under the tenants liability cover. Normally claims have to be reported within 60 days or asap. The insurers should be willing to look into this and appoint a loss adjuster to investigate further. Please be aware that even if Insurers agree, the tenants liability section will only cover up to 20% of the Contents sum insured.
Did you take out legal expenses cover with your Contents Insurance. If so you could phone them for free advice and see whether this is something that they would provide legal expenses to defend your position.
Do the forces provide legal services, that can help in these circumstances?
The landlord would have responsibility for ensuring that the pipes were properly insulated. From your previous post In January, where other properties had the same damage occur, this would appear to show, there are reasonable grounds to suspect that the landlord is also partly responsible. When the property was inspected following the damage, were any reports provided by loss adjuster or plumber which may have noted whether the pipes were insulated.This information would be useful if you seek legal advice.
If you don't have legal cover through Insurance or the forces, may I suggest you go to Citizens Advice. Is legal aid available ? http://www.citizensadvice.org.uk/
In conclusion 1) Check your Contents Insurance and phone them with a view to claim as above and 2) Check any legal cover you may have and take advice. If no cover go to CAB.
Hope this helps
Huckster