You need to change your payment method to direct debit as soon as you can. With direct debit you are in control and if something like this happens again you can invoke the direct debit guarantee scheme.

You are far from alone in this. See the Pipex section at:

http://
bbs.
adslguide.
org.
uk

i would contact energywatch asap.

lisax

HI, just had a letter from pipex telling me ' You may have noticed that we have not fully charged you for your pipex services to date. Blah Blah

They tell me they are 'really sorry for this mistake' and that it was a problem with their systems.

They tell me they are going to take the £117 I owe them from my Credit card in a matter of days.

Just want to know really what I should do, I didnt know I wasnt being charged untill today and i checked my statements. I feel its their  mistake hard luck, but i really dont know if i can say im not paying, i even think the credit card they have has expired can they charge to this?

Any advice will be great

Dave