Dear Community ,

I bought machinery from an Acution company and paid them, then i spoke with a removal guy and he quote me to remove the machine from site,and send me invoice, as being working for couple of years i paid him advance.than i asked him when he gonna emoved the Machine, he start giving me excuses that it costing him alot etc etc ....In short

I want my Money Back into my Account as i transfere him by online banking Ref Invoce number i wrote.

How can i get my money back from my account ?

Any legal or Advise NOTE ? to send him under his company ?

your quick response will be highly appereciable.

Thank you Community

AQNAS

You should first send a couple of letters requesting payment and, if that gets nowhere, try

http://www.moneyclaim.gov.uk/

Ok, I will try to request him ...any Letter format if any ....Please.

"any Letter format if any " - just state the situation clearly and politely. Personally I would first ask to be given a date when payment could be expected as it's easier for him to do that than actually pay. Then, in the next letter, if no payment or response had arrived, I would state that the matter would be passed to the courts if payment wasn't received by, say, 31 January.

I got you ...i understand , thank you very much hope it will work.

Regards

Aqnas

Hi there,

After Sending him request letter, i havent recived any reply from yet , but today morning i got FAX from him ...Surprisingly an other invoice( No.500) from him Asking to pay him ....

1 - To supply estimate to remove from ....£ 120

2- To supply estimate to remove machinery from liverpool ....£ 90

3- To showing Machinery at Lockerbie Commission ...£ 100

4- and Commission from southampton ( AS we Talking here about ) £ 611 ( Invoice Number 497 )

TOTAL = £ 1082 Incl VAT

INVOICE DATE : 28 / 11 / 2008

AS i received it today ....

Further i have give him an other Request LETTER ...NOTICE PRIOR TO PCURT PROCEEDINGS as i mentioned.

IS THERE any one who can tell me ...What to do Next ? as this guy send me an other inovice , Please Note ....INVOICE Nomber is 500 ...and as we talking about that invoice number is 497.

Please Ask ...and help me top Sort this guy.

Regards

Aqnas

The money that you paid was for the removal and not for this later invoice, presumably, and you were told (or at least reasonably assumed) that there would be no charge for making the quotes. I do not know what is meant by "showing" or "commission" on the invoice. Did he incur any significant costs in relation to the job?

I would be inclined to write back and state firstly that the payment made was for the removal and it should not be allocated against other items and secondly that you dispute the invoice reference 500 (in full?) and give your reasons for each item on the invoice.

It is possible that this matter will end up with you taking the matter to court and the removal guy making a counter claim as detailed in invoice 500. It will then be for a magistrate to look at the documents (including the correspondence that you send and receive) and then make a decision based on that.

Let me Explain , We buy Used machine from all over the UK,we buy direct or indirect machine from agent, then Call our removal contractors to go and see the machine ( Steam Boilers ) and Quote us removal Price, then We Decide that MR A gave us good price and MR B price is too high.

In this case MR B shown us some boilers in lockerbie, as they were HOT Water boiler not good for Export, and he didnt informed me that they are hot water boilers and i travelled from london to lockerbie.

SO MR B is asking money as he shown us boiler in lockerbie , he been to view the boilers for removal in liver pool and southampton, but he gave me too high price and ask more money apart from the Invoice.

Now, My Quesion is ...i never ASKED him to SHOW me the boilers and ill pay him travel Exp ...its Part of Work, Some time we travel across the country but found nth at all...part of work

HOWCOME Any one can send invoice to any one without any geniun reson as he did.

SHORTLY , I paid him to remove the boiler but he didnt content the JOB , and i want my money Back.

Any advise?

Im thinking to seek Legal Advise ...will it be in my favour?

Thanking you and Kind regards

Yes, anyone can send anyone an invoice (it's more normal to come in the post rather than by fax though). It is then up to the person who gets it whether to pay it or dispute it. Every now and then some crooks will send out invoices to companies for inclusion in a directory (or similar) and a large enough proportion to make it worthwhile will pay these invoices. Most will just put such invoices in the bin but if it's someone that you know, it's best to write back to state that you dispute the charge.

If you were sent an invoice that said "please pay £1200 to take a boiler from Lockerbie to London" and you paid this but the job didn't get done then, assuming that there was no good reason for the job not getting done, then you are entitled to a refund. If, however, you changed your mind, it is not unreasonable for the refund to have some reasonable expenses deducted.

It's certainly worth writing the letter mentioned in my last post. Whether legal action will find in your favour will depend largely on why the job didn't get done. If the courier simply decided that the quote was too low and didn't communicate any problems properly or do the job, then your case will be strong. It's worth either taking legal advice with all the information or taking a chance with the online moneyclaim service linked above.