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On 3 PAYG getting full signal but can`t connect to net also keep getting dropped while in phone call

Last post Sat, Oct 10 2009, 11:28 AM by Twee. 1 replies.
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  •  Sat, Oct 10 2009, 11:28 AM

    Re: On 3 PAYG getting full signal but can`t connect to net also keep getting dropped while in phone call

    So - you are trying to use your mobile internet connection as your "main" internet connection ?

    What phone is it ?

    Try using the "on-line" settings - which will be available from 3's website - get them sent to you and try them

    Failing that - you need to check the settings on your phone - there will be an overall reset *somewhere* - try that (in case you have set something that you have missed) - basically start again with a "clean" phone - after backing up all your contacts and any messages that you may need

    • Post Points: 5
  •  Fri, Oct 09 2009, 9:42 PM

    On 3 PAYG getting full signal but can`t connect to net also keep getting dropped while in phone call

    Don`t know if this is the right place to post but here goes!:

    Im on 3 PAYG and and im paying £25 to have 7gigs of internet. My problem is i get a full 3.5g signal all day long but i can never connect to the internet in the daytime, only after about 6pm or something like that. Plus my phone calls keep getting dropped. I have contacted the 3 custemor surport team many times over the last month and i get the same answer everytime (they tell me that they will send me there settings witch i don`t need and that the signal is very strong in my area, i know it is as i got a full bar) They also tell me that the tech department will call me within 24 hours witch they never do. I ask to be put through the the tech department but they say they cant do that

    Just wondering if anyone else is experance this problam and what i can do about it

    Thanks for your time for reading this

    • Post Points: 20