Hi Babs,
I have removed the personal details you posted in your original message to prevent spam.
I'm sorry you found using our site frustrating. We do make regular price checks so this really shouldn't happen. Can I check that you didn't change any details when you clicked through to the provider? If so, this can result in the price they originally quoted changing to reflect the amendments you've made.
If you would like to conatct me on the email address below with your details, I will be more than happy to look into your quote for you.
We're continually looking to improve our service and very much value all feedback. You can contact the moneysupermarket.com customer services team on 0845 345 5708 (lines are open Monday to Friday 9.00am to 5.30pm) or email customerservices @ moneysupermarket.com (please remove the spaces around the @ symbol).
Many thanks.