Don't panic they say...there is no real risk of loosing your money...."it's business as usual". How can they say that if investors can't access their savings accounts. On the other hand they may very well be right in saying the business is fully solvent, otherwise why would B of E provide funds to support it. But for me it's no longer solely about the latter, it's become an issue of lack of trust in an organisation that has treated it's on-line savers in the manner it has....that's why I will ultimately get out of Northern Rock.
Why is it possible for those lucky enough to be able to visit a local branch to withdraw or close their accounts, while those trying to access on-line can't. Reason: because it wouldn't be acceptable to be seen to be closing the doors of branches on customers. Well of course they want to be able to say when the inquest comes around that customers could have withdrawn their money, and that the website problems were only due to excessive demand, but the evidence suggests otherwise.
Sure the demand on the website will inevitably cause problems, but having tried so many times over such an extended period, at all hours of the day and night, it's manifestly apparent that it's being deliberately blocked. Why else would it be the case that the barriers to entry and various obstructive messages are being varied and moved to become apparent at different stages of the entry proceedure. A short term moratorium on withdrawals might not be a bad idea, if applied universally, then let the air out the balloon on a percentage basis over a period of weeks.....but it seems to me we are not being told the truth with regard to current on-line accessibility.