With regards to NR and exisiting customers:
We are unable to offer you a competitive deal at this time. If you have an existing relationship with a mortgage or Independent Financial Advisor, we suggest you contact them to help you find the best deal available to suit your monthly budget.
Alternatively, if you would like our assistance on how to obtain independent mortgage advice or find a new mortgage lender, you can contact us on 0845 604 4871 or 0191 279 4417.*
* Lines are open 8.30am to 5.00pm weekdays. Calls are charged at your service providers prevailing rate and may be monitored and recorded.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE
The above is from their website and is backed up by a letter we received. Do you know if they are changing their stance on exisiting borrowers?