I have a fixed rate deal with Northern Rock that is ending.

They will put me in their Standard Variable Rate (SVR) minus 0.25% Loyalty Bonus because I've been a customer for over 7 years - mind you I had to argue for this - which makes me think they may be holding back on information given that want to get rid of customers.

I remember receiving paperwork from Northern Rock about the Base Rate Guarantee a few years back.

This guaranteed that their SVR (for me) would not exceed (say) 2% above BoE base rate.

I remember thinking; what use is a promise to hold the SVR at more than (say) 2% above BoE base rate - it'll always be cheaper than that.

Now, though, of course, 2% (for example) above BoE base rate would be a bargain - especially because their SVR is so high.

Does anyone out there qualify for the Northern Rock Base Rate Guarantee?

What do you need to be eligible?

Does anyone have paperwork relating to this?

Will I find details on my first, original Offer of Mortgage Letter from 1998?

Thanks for any help.