Murg:Thanks, I tried phoning transco but I received an automated message that said to continue they needed a MPRN number with we have never had.
"If you cannot find your MPRN on a recent gas bill, you can find out your MPRN by calling Transco's MPRN helpline on 0870 608 1524." (acknowledging energylynx)
Did you try the Transco MPRN helpline? If so, sh*t helpline, if not give it a try.