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navigating the moneysupermarket website - is it me?

Last post Mon, Aug 11 2008, 4:59 PM by Peter Gerrard. 1 replies.
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  •  Mon, Aug 11 2008, 4:59 PM

    Re: navigating the moneysupermarket website - is it me?

    Hi Al

    I'm sorry you've had problems amending your quote, and I do agree with you that there's nothing more frustrating that having to go all the way through a quote process only to have to start it all over again for the sake of one detail.

    The good news here is that this is something we recognise as a potential area for problems and we are looking to implement a new piece of functionality later in the year which will help resolve this problem.

    Peter
    • Post Points: 35
  •  Sat, Aug 09 2008, 10:19 AM

    navigating the moneysupermarket website - is it me?

    hi all,

    I have just had the misfortune to go through the rigmarole that is moneysupermarkets dot com's car insurance quote sytem.

    I decided to modify a small part of the query, as I may have made an error, and it seems this is not possible without going through the whole process again.

    Is there some short cut I am missing? I am surely not the only person who has had this unfortunate experience.

    For instance, if I were looking to buy a new car and I wanted to get a range of quotes for different cars, then a simple way to change the vehicle details, or the level of cover required would be a good idea, or am I the only person who has thought of this?

    If that is so, then I must be pretty special? I don't think so.

    Come on web page writers, get your collective finger out and give us a break - or, like I said, have I missed something?

    • Post Points: 20