I had a similar situation a few years ago, where someone hit me in the rear. I advised my insurance company and they dealt with it from there.

Hi

If your involved in an accident through no fault of your own then the claim lies with the person who hit you. You do however need to notify your insurance company that there has been an accident although no claim will be made against your name if its agreed that your not at fault.

The key point here is regardless of blame be totally honest with your insurer especially when it comes to matters of a claim even if you are the innocent party here.

Hope this helps.
Peter

simple................consult your full policy

I assume you have fully comp and have legal expenses cover under your policy to cover this problem which will include "non-insured" items i.e your excess and other expenses eg hire car etc

the insurance company must be told in WRITING complete with photographs of the incident
and statements so that full blame can be proved upon third party


once that proof has been ratified your claim against third party insurer can be actioned ....this may need coyrt action, but theses costs will be covered under your legal expenses cover

If I have an motor accident and it is not my fault, i.e. the other person admits responsibility, then who do I make a claim with?

Is it with their insurer or mine? If it is with mine then this hardly seems fair as I would loose my no-claims
If it is with theirs, would you just call up said insurer?