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Logbook

Last post Mon, Sep 26 2011, 5:57 PM by Santabob. 3 replies.
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  •  Mon, Sep 26 2011, 5:57 PM

    Re: Logbook

    I wonder if you shouldn't report this garage to trading standards as it does at least look like the car has been 'clocked'.
    • Post Points: 5
  •  Wed, Jul 20 2011, 8:18 PM

    Re: Logbook

    Thank you for your reply.

    Also, I have done a check through an online website on this vehicle and there is a mileage discrepancy which is 50,000 miles difference. MOT and service history show the mileage as per the dealers advertisement of 42,000 miles compared to 92,000 on the online check. Mycarcheck where I checked mileage say it was either a garage or DVLA where the info had come from. I contacted DVLA who said they don't confirm mileages, they told me to contact VOSA who said the same thing !!!

    Dealer checked on a computer and it points to the DVLA where the mielage discrepancy came from. Dealer says it has to be a DVLA typing error or that info went to them from the logbook !

    I did another check through autocheck and they show mileage as 92,000 in June 2011 and 42,000 in July 2011 !!! In addition, it also says "There is an existing finance agreement or loan recorded against this vehicle" which naturally does not sound good. The agreement type is shown as "Unit Stocking" and the Finance Comapny as "Volkswagen Financial Services".

    I assume however, this isn't confirming whether that loan has been repaid or not. In addition, am I correct to say that if someone has a loan against the vehicle it generally goes up for auction if it isn't repaid?

    Although I no longer wish to buy the car due to these discrepancies, the dealer maintains that all is well with the car and says he has done a HPI check. Well if he had i'm sure this would have come to light.

    • Post Points: 20
  •  Sun, Jul 17 2011, 10:58 PM

    Re: Logbook

    No. You do not have the right to know ownership details of a vehicle unless there is a very good reason (like an accident or insurance claim). You have the right to ask to see the current registration documents and some dealers will gladly show these. Other dealers will refuse and sometimes the dealer wont have the document.

    The name and address will probably be on the next registration document if you go ahead and buy although there is a posibility that the dealer's name will be there instead.

    Like you, I like to have a chat with the last owner of a vehicle before making a decision so I prefer to buy privately than through a dealership.

    • Post Points: 20
  •  Sun, Jul 17 2011, 5:39 PM

    Hi

    I enquired about a possible new car and asked the dealer if I may have the previous owners details in order that I can contact and ask the previous owner some info about the car. I was told that this wasn't possible due to confidentiality and the details will be available after I purchased the car.

    Am I being fobbed off here or do I have a right to have this information before making a decision on the car?

    Thanks,

    DN

    • Post Points: 20