That sounds awful, we ordered the sofa's 2 weekend’s ago however so we are stuck now. Luckily we managed a to get a really good deal. The sofa's cost roughly £2000 and we are paying £1737 including delivery (15%). We had tried negotiating in the store and didn't do particularly well. I then resorted to negotiating on the phone with one branch, they went down to 10%, but I then went to another branch who had given us slightly more in the store for a different sofa and said that we only wanted to pay £1700. He came back to me within 20 min’s with the £1737 which we took. After a few conversations we purposely decided to negotiate at the end of the month as we understand that they have targets to meet and so will be more happy to do a deal.
I think that the store you went to was a bit naughty as there is definitely a deal to be done if you are paying cash as they have to pay for the credit.
Thanks for your comments – it is all very well getting a good deal but we have to actually get the sofa yet! Incidentally, when the receipt came through, it made no mention of the sofa’s we had ordered, just that the order was for a 2 and 3 seater. Luckily, we went into the store so they could amend the receipt and it transpired that the man had ordered the wrong colour so thank goodness we went in.
We are keeping our fingers crossed that the sofa’s will actually fit in through the doors – we are wondering now………….!