It's been very slow lately but if you don't keep refreshing it does go through.
There are glitches. The most worrying one is when you go to your account and it is either showin a NIL balance or when you go into the account, it says Record does not exist". i have taken this up with them several times and they have yet to come up with a reliable fix but they ALWAYS come back within 24 hiurs, normally less and confirm all is well.
I did do a small defensive transfer out the other day and it arrived a day late. I didn't even notice it but the emailed me to apologise and credited my account with £50 for my trouble!
I think these guys are just fine ( or as fine as any are these days) and their S and P rating has just been confirmed. Panic not!!