This does not make any sense at all. You ordered BT Broadband (according to the title) yet you say in the thread that you now ordered Sky Broadband and couldn't get it because it was tagged by BT. So who did you order broadband with, BT or Sky?
Sky's £10 per month is "shocking" is it - you do live in the real world! You'll find that Sky's service is shocking - just read the forum ...
Oh, we're back to another order with BT due for activation on the 18th ...
3,000 numbers on your account and it took 6 months to investigate - hmmm ...
Look, this all sounds like a complete mess to me because I cannot see where you are going with this and with whom you are actually doing business. I'd love to help, but this all makes no sense at all.
SHARK!
For every positive action, there's an equal and opposite government plan.