H...Do you know when Watchdog were investigating this?

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Re Watchdog, I believe it was during 2008 but I cannot find any mention. This may just be an urban myth which has spread on the internet. You should contact the programme to see if they are investigating or have in the past. If the police are involved, perhaps the BBC cannot get involved.

If you look at the previous posts on this forum, there is a police reference number. Have you reported this and if so, why don't you give the investigating officer a call to find out what progress they have made. They may not be able to tell you exactly if the investigation is still ongoing.

huckster

edit- re MD just do google search for Hallmead services. You will find it.

if this company was realy as bad as u lot make out they would have been shut down by trading standards. it seems to me that the police arnt to botherd by engine warehouse if they were they would not be encouraging all the bloger on here to take cival action against them(the met would be taing action them selvs )(you getting what is called the brush off an the standard letter) as for trying to find out who the MD is grow some balls u lot pick the phone up an ask them as i did i was told by one of there staf. i am still very happy with my engine it is going well had the servicing done by them an it was very impressed by the quick turn around time. they acted in a very professional an civilised manor (not like barberions how some of u like to make out) i even had a a chat wth staff an other custmers about the site most of them had seen the site an didnt put them taking the car to them or taking the car back for servicing. One member of staff said u can only tell how big an well a company is doing by its complaints an recond this site was one of there bigest marketing tools. they recomend people to read it aparentley!!!! they also said to me that if people would read there terms an conditions that are avalible from the web site non of thease complains would be here. Any way thats it for me for now. an all you god people at the engine warhouse keep the good work up dont let this bunch of wasters get you down!

Don't make me laugh, when did u become a mechanic with HEC. This smacks of what a silly person you are or as we believe, you actually work for them.

We notice things like the fact that most of them cannot spell, you only have to look at the level of intelligence this is supposed to portray by the wonderful grammatically correct sentences and the spelling well, did you actually go to school, like HEC, they do not make sense.

The Met are not silly, unless HEC have been guilty of threatening behaviour with a hammer as one of their oh-so-lucky-customers found out, then they will take a record and give u a crime sheet number for the customer to pursue a claim of Fraud, theft, obtaining money with menaces, failing to complete work in a reasonable amount of time etc; in the Civil Courts. We know exactly how HEC get around that, not turn up at court or not pay or as per usual, run away and set up somewhere else.

The staff member who told you how well a company is doing by the complaints record only goes to show their ignorance in "Customer Services" once bitten, twice shy, they do not come back because the car is never in a fit state to drive it ANYWHERE let alone back to black watch Southall. So I suggest you wrap your head in a hot towel and get back to doing what you do well, BODGING ENGINES.

Thank you so much for taking time to read this.

landrover2009:

if this company was realy as bad as u lot make out they would have been shut down by trading standards. it seems to me that the police arnt to botherd by engine warehouse if they were they would not be encouraging all the bloger on here to take cival action against them(the met would be taing action them selvs )(you getting what is called the brush off an the standard letter) as for trying to find out who the MD is grow some balls u lot pick the phone up an ask them as i did i was told by one of there staf. i am still very happy with my engine it is going well had the servicing done by them an it was very impressed by the quick turn around time. they acted in a very professional an civilised manor (not like barberions how some of u like to make out) i even had a a chat wth staff an other custmers about the site most of them had seen the site an didnt put them taking the car to them or taking the car back for servicing. One member of staff said u can only tell how big an well a company is doing by its complaints an recond this site was one of there bigest marketing tools. they recomend people to read it aparentley!!!! they also said to me that if people would read there terms an conditions that are avalible from the web site non of thease complains would be here. Any way thats it for me for now. an all you god people at the engine warhouse keep the good work up dont let this bunch of wasters get you down!

As I have already said before, it is pointless trying to take these people to court because as soon as the CCJ's mount up they simply change the company name. As for the Trading Standards, they do not have the power to close anybody down. The same with the police, what HEC/Engine Warehouse etc etc are doing is looked upon in the eyes of the law as civil not criminal (despite what all of our opinions are). It is the laws in this country that allow people like this to continue ripping people off and they walk the very thin line and can get away with it. If you have no conscience or scruples anyone can do as they do. Remember, the amounts that they are relieving their customer's of is, by the sounds of things, a couple of thousand in each case. Now, this all mounts up to a lot of money, but not on an individual basis, so if they had ripped one person off for say a couple of hundred thousand , then the police would be more interested. I notice that I have never received a response when I asked a couple of months ago for a reply from someone that had actually taken them to court and had the money from the judgement that had been awarded to them. So from that I take it that no one ever has. Really, the only way to close these people down for good is to avoid them in the first place.

Dengirl (the competitor an creator of the site an hatred ) i take it as you are on here dure in the day bissnes isnt to good have EW taken all your work an all u an your cronies can do is slag them off. (maby you should spend your time being more creative an doing some advetisindg for your failing company) EW do loads of cars so im not suprised they get the odd complaint. when i was on my last visit down there they had a 14 car transporter turning up every 30 mins full of cars. you have to ask the question how many cars dose this place actalu do ???? an as u said den girl in some of your other poasts you can not get every job 100 percent right all the time. sounds to me den girl your a bit of a green eyed monste. what was the name of your company dengirl? would love to see your bad publicity. bet u have some. also i have one other ting to raise with every one on her. you say thease guys give u a bad attitude. but when i went down i have been treated well. i think in life u get back what you give so if you go down with a bad attitude you will get one back! i look foward to some lovley coments about my spelling puntuation an anything els you can throw my way ten pin dee sounds to me you may be short a few pins ( not quite all thear in the head ) can every one just stick to the point in hand not a slaging match!!! a few people on here realy need to grow up an get a life.

Landrover 2009

You state that " when i was on my last visit down there they had a 14 car transporter turning up every 30 mins full of cars."

If that is the case, where did they put them all as they only have apparently 25 ramps in the workshop? What further proof that they acquire cars to replace parts from them, into your hard earned car, as supposedly new but all in all were secondhand, do you need!

You said they were "turning up every 30 mins full of cars"

This only reinforces what we say, you must work for them, unless you were fortunate enough to get your car back on the same day as you were there for such a long time.

I have a life, and I will grow up when I feel I have to. My life was unfortunate enough to cross paths with HEC, the wunder full Engine bodgebuild engineers (or supposedly) Centre.

Also landrover 2009, if the company are so succesfull, why have they not submitted any accounts, since the company was listed?

No smoke without fire? People don't go out of their way to complain without good cause. The british public are probably the most unlikely to complain anywhere in the world. If this happened in other countries, they would not be still open for business.

huckster

Ten pin dee can i ask what is the state of your car now? what are u doing with it ? have u had a independant garage look at it ? if so what fults did it have ? I called the engine ware house a few minits ago didnt say who i was but they told me if i have any fults with my car an belive it to be down to them let them knwo an they would get it picked up. why dont you just contact them an get them to pick it up it. i would be happy to help u mediat with them if you want my help i understand that being with out a car can be very stresfull. As i have a good experiance with then an get along with the staff i would be more than happy to assist you if you want the help ?

landrover2009:Dengirl (the competitor an creator of the site an hatred ) i take it as you are on here dure in the day bissnes isnt to good have EW taken all your work an all u an your cronies can do is slag them off. (maby you should spend your time being more creative an doing some advetisindg for your failing company) EW do loads of cars so im not suprised they get the odd complaint. when i was on my last visit down there they had a 14 car transporter turning up every 30 mins full of cars. you have to ask the question how many cars dose this place actalu do ???? an as u said den girl in some of your other poasts you can not get every job 100 percent right all the time. sounds to me den girl your a bit of a green eyed monste. what was the name of your company dengirl? would love to see your bad publicity. bet u have some. also i have one other ting to raise with every one on her. you say thease guys give u a bad attitude. but when i went down i have been treated well. i think in life u get back what you give so if you go down with a bad attitude you will get one back! i look foward to some lovley coments about my spelling puntuation an anything els you can throw my way ten pin dee sounds to me you may be short a few pins ( not quite all thear in the head ) can every one just stick to the point in hand not a slaging match!!! a few people on here realy need to grow up an get a life.

I for one would love to stick to "the point in hand" My car went into this companys' premises for a "rebuilt, remanufactured" engine and came out only to fail a short while after. It went back to them under "warranty" only for them to blame me for the engine failure, and try to wriggle out of the responsibilty for their bad workmanship evidenced by more than one independant garages. All of these were members of the Association of Engine Manufacturers (which this company is not a member of)

If they do so many cars I don't see this as evidence of their competence or honesty, I just wonder why they made so many botches that other proffesionals found unnaceptable in my car? You would think they would be able to avoid commonplace "mistakes" that any truly proffesional mechanic would know can compromise the quality of their work, If they are getting that much practice with truck loads of cars coming in you'd think they would get it right more often than not wouldn't you.

Just a thought how do we know the cars on the trucks are coming in for engine rebuilds etc? they could be coming in for "remedial work" under "warranty"

I believe Watchdog programme was in December 2006. I remember it well; I had just got my car back from what was then Heathrow Motor services. I sat down with a nice cuppa to watch telly and nearly fell off the settee! My cars' "rebuilt" engine packed up shortly after.

If HW, HE whatever have been back on Watchdog since I personally am not aware of it

landrover2009:Dengirl (the competitor an creator of the site an hatred ) i take it as you are on here dure in the day bissnes isnt to good have EW taken all your work an all u an your cronies can do is slag them off. (maby you should spend your time being more creative an doing some advetisindg for your failing company) EW do loads of cars so im not suprised they get the odd complaint. when i was on my last visit down there they had a 14 car transporter turning up every 30 mins full of cars. you have to ask the question how many cars dose this place actalu do ???? an as u said den girl in some of your other poasts you can not get every job 100 percent right all the time. sounds to me den girl your a bit of a green eyed monste. what was the name of your company dengirl? would love to see your bad publicity. bet u have some. also i have one other ting to raise with every one on her. you say thease guys give u a bad attitude. but when i went down i have been treated well. i think in life u get back what you give so if you go down with a bad attitude you will get one back! i look foward to some lovley coments about my spelling puntuation an anything els you can throw my way ten pin dee sounds to me you may be short a few pins ( not quite all thear in the head ) can every one just stick to the point in hand not a slaging match!!! a few people on here realy need to grow up an get a life.

I am afraid that you don;t seem to get the point, all I am trying to do is save your ex-customer's the added frustration of trying to acheive some sort of satisfaction by taking you to court, as you well know, from past experience, they acheive nothing. As for being green eyed, as I have already said, anyone can acheive the levels of business that you do if all you want to do is to take the money and run. I can;t begin to pretend that we have 14 car transporter's turning up every half an hour loaded with jobs all I know is when we do a job, 99% of the time we get it right. Also, we do not advertise, anywhere, all of our work is brought in through recommendation and word of mouth. I did not set this forum up, I only came across it when I was looking on the internet and wondered what you lot were up to now, by putting in your name it led to this link. You must either be the owner or work there or you wouldn't get as vicious as you have in your reply. Still don't spend to long looking at this there must be at least three 14 car transporters piling up outside by now.

Den girl as you seem to knwo so much about re building engines maby you could inform us were you think engine warehouse go wrong with ther engines? I think the engines they fit are very good an it is the custmers ancilaries that let the eegines dowd could that be a possibilaty? have u eva done a engine that you have recomendid a custme to change the water pump an they havent an subsquentley the engine has failed ? i think this may be the fact here. an if we could keep the sicastic coments to a minimum would be good.

seems that they are getting more stick and landrover.209 or could it be mike.paul.kevin.gary.harry.that are replying to the threads.you all must think we are stupid at engine warehouse.they are the biggest crooks going.cost me nealy 3.000.pounds. and had to scrap it for a 1.000.pounds wonder how kevin got on at court for breaking the young girls phone? poeple dont forget when get ripped of shame i didnt put anything in the biscut tin the last time i was in office sweet talking poeple till you get our money.hope you get whats comming to you could go on all night but better things to do by for now.

Funnily enough, I do know quite a lot about rebuilding engines. I also know how much the average price of a water pump is (approx £25-35) so unless you are completely ripping someone off by hiking up the price of a water pump, I have yet to come across a customer who would jeopardise the smooth running of their engine for the sake of an extra £30 odd pounds. But then again I don't know what your mark up is on water pumps, quite frankly, we would rather sell the ancilaries at cost if it ensured that the engine was going to run sweet.