On May 16th 2012I tried to transfer from ISA Lloyds tsb basic to Halifax fixed rate 3 year deal which looked the best as I won`t touch Santander. I went in Halifax YORK branch & was told I need an appointment but insisted I need to see someone now. A young lady was sent down from upstairs and told me I could transfer but not deposit or withdraw within the fixed term but I said what about my ISA yearly, she then showed me a leaflet that said in red NO deposts or withdrawals and said thats it, I said thank and walked out. I went to Lloyds and went into their fixed rate Isa 2 year after asking if I can deposit when and what I want to the maximum 5,640 no problem so I went ahead happy @ 3.70.
I emailed Halifax customer service told them of the experience in their YORK branch. A few days later I was called by phone and told the young lady was not correct and if I gave my bank details they would send me 50 pound which they did.
The problem is they still say no deposits or withdrawals on their literature so nothing is clear.