In the meantime, can you lower your tariff or adjust the tariff to reflect your usage (most phone companies are happy to do this mid contract) to an affordable amount and perhaps purchase a Pay as you go type sim for when your at work? If your phone is for work purposes the company you work for should cover your expenses (it's tax deductable). If your phone isn't for work purposes, do you really need it at work?

off course orange would fob u off!! because there a business that needs to make money and a contract is a contract, so there hardly going to let u cancel or help pay for it. lets be realistic here. there are retailers that do such offers, but 9 times outta 10, its with certain priced tariffs and selected handsets, and they send u a cheque after the first payment is taken but they are known to delay this process leaving a customer payin 2 contracts.

Yes, but if they say that they provide coverage for a particular postcode and they don't do that, even after being given a chance to put things right, they are breaching their side of the contract. Most large companies will pretend that they are above the law and will fob you off, ignore correspondence and threaten court action if you stop payments. Still, if you are willing to take copies of letters that you sent, with posting receipts, to court and put your case there, it could be a way out of the contract.

If the coverage maps suggest poor coverage for an area and you get poor reception, you obviously can't use that justify stopping payments.

I have a similar problem with 3 in our offices, its the iron work in the building for some reason as dependant on which side of the building I am depends on the reception.

But ask orange, they most prob try to fob you off.

You could have a look at their coverage maps and, if that says that they cover where you work, you can write and explain the problem, give them a chance to put things right and then, if they don't, write to say that you wish to cancel the contract because of the poor reception. It's possible that, if you do this, they may argue so you should not take this course unless you are comfortable with that.

I am currently 9 months into an 18 month contract with T-mobile but my phone doesn't get reception at my work. I know I can get reception with O2 and Vodafone (as these are the work phone providers we use) and want to change over so I'm considering buying out my contract.

Does anyone know if O2 or Vodafone are likely to give me any financial assistance, or if there are any outlets that do, such as phones 4 u etc. I have had fairly high bills and never missed a payment in the 4 and a half years I have had contracts with T-mobile and Orange, but I don't suppose there is any way I can prove this to another company either is there? I would be willing to waive the phone you get with the contract as well, although I suppose I could just take it and sell it on.

Any help would be greatly appreciated!