I understand that is their standing charge. What I am trying to find out is if they told anyone else they would be paying a different rate. What they told me was 40p+ less than what I am being charged. And I have the letter from them to prove this. I too have found companies that charge less and am infact changing to one that charges nothing. i just think companies shouldn't get away with doing what they want (ie saying one thing and doing another)

m1cky85:

I'm afraid that is the standard NPower prepayment daily charge. The daily charge is only one component of your total payments for your gas. I haven't calculated what is the best deal but if you particularly don't like a high daily charge, AFAIK Scottish Power charge £0.10 per day.

It's up to you to seek out the best deal and switch your supply.

I am currrently in an argument with Npower regarding their standing charge on a gas prepayment meter. I have got the energy ombudsman involved as I have a letter from Npower when I first signed up saying they will charge 4.58p per day. I am being charged nearly 50p a day. Can others please let me know what they are being charged? I have decided I'm no longer going to let a large company push me around. I intend on getting as much information as I can and taking this as far as I can. Anyone paying this standing charge should ask for a copy of their contract and check the details. I top up my meter at least £20 a month but £15 of this is just the standing charge.I think this is DISGUSTING!!! I would like to know if anyone else is paying this and also what they first told you you would be paying. Please reply and let me know so I can take this to the Ombusdman and get something done about these companies that supply everyday needed commodities and think they can charge what they like for it!!!! Thanks.