0845 and 0844 numbers are NOT free numbers. These are local rate numbers which many people are being forced to switch to thanks to the spineless and useless OFCOM ar5eholes who decided that too many people were being forced to pay too much for 0870 numbers. There were bansk and other mass corporates who creamed it with these numbers, but small businesses have really been hit hard by this as it was a way of getting some revenue back from time-wasting clients who kept ringing for free advice.
Craphone Whorehouse wouldn't give useful information to anyone if their lives depended on it. You're better off asking a dead hamster. If it is a useful service, then you're likely to be loosing it!
SHARK!