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Re: Forum moderation

Last post Thu, Nov 29 2007, 9:47 AM by Graeme Delap. 5 replies.
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  •  Wed, Nov 28 2007, 5:53 PM

    Re: Forum moderation

    Landshark

    Send the list you want to publish for consideration to the address below, there should be no problem if they are genuine sites that help people.

    Give a free click - these are web sites that will feed or clothe someone in desperate need every time you click through. Due to MS regulations I cannot publish a list here but perhaps they may waive this rule in this instance - if so, I will compile a list and publish later or perhaps MS will do it for us.

     

     graeme.delap AT moneysupermarket.com


    Moderating in moderation.
    • Post Points: 35
  •  Wed, Nov 28 2007, 6:06 PM

    Re: Forum moderation

    I dont see why ms wont allow other sites to be puiblished ,if it helps people with loans and insurance stuff etc,then surely there should be no problem ethier,whats the issue with advising someone to try. XXXXXXXXXX Moderator - Link to other community forum removed.

    or www.directline.com.

    If a customer wants advise on this forum and they have already tried this site,why try and block other recomended links.

    It shouldnt be called a forum if we cant help out the way we see fit.

    • Post Points: 11
  •  Wed, Nov 28 2007, 6:07 PM

    Re: Forum moderation

    Thanks - I'll compile and send via my normal e-mail to you if that's OK to keep this thread clean.

    SHARK! 


    For every positive action, there's an equal and opposite government plan.
    • Post Points: 35
  •  Wed, Nov 28 2007, 7:46 PM

    Re: Forum moderation

    RED ARMY

    Please do not post links to other user forums, it contravenes the MS terms of service as you are fully aware.

    Also the rules are there for a purpose, if you do not like or agree with them you should not have joined and indeed it is your prerogative to leave the forum at anytime, if you are still not happy with the terms as stated that you fully agreed to when you joined.

     

    Thanking you.


    Moderating in moderation.
    • Post Points: 35
  •  Thu, Nov 29 2007, 9:00 AM

    Re: Forum moderation

    Here here.

    Message for moderator,im quite happy to continue on such a biased forum,i just belive that in should be free of the dranconian rules of links to websites which are of relevance to consumers,apart from that im ok with the forum.

    • Post Points: 56
  •  Thu, Nov 29 2007, 9:47 AM

    Re: Forum moderation

    Red Army,

    With respect, look around you. The posting of links - to assist members understand their query better or point them in the right direction - is not prohibited, per se. Wherever possible, these links should be to independent, governmental or professional bodies only and in the main, they are. We treat each posting of a link on its merits. If we feel it contravenes the Terms of Service, it will be removed.

    Firstly, posting links to alternative forums assists no one here to have an answer given to their particular query. If you want these forums to serve as a link to other forums, you'll find the area is shortlived and you'll have to find somewhere else to post.

    Secondly, as I have mentioned to you previously, directing people to websites which generate revenue for an individual or another company will be removed. For obvious reasons, I would have thought. Again, if this becomes a place where members can post any link to any company or service they wish to provide, you'll find them shortlived. It doesn't take a genius to work out that a forum only has relevance and impetus if the members contribute useful, sound and accurate advice. This can be done without sending those members elsewhere to find an answer. Links to auction sites or those considered to be revenue generating will be removed, regardless. That's not draconian. It's preventing abuse of a service and an attempt to protect members. If you'd like the forums to turn into a repository for spam, just let me know.

    As for posting links to competitors and/or directing members to look them up, I think you're missing the point entirely - and I've mentioned this to you before as well. Moneysupermarket.com provide the forums. They are a service for members to find answers and further advice - from like-minded people - on questions they may have regarding personal finance - across a wide range of issues. As such, I think it's entirely reasonable and fair that in return, we are entitled to expect a certain level of behaviour - particularly when it comes to promoting competitors. We're confident enough in our business to have these forums. I don't really see why they should be abused to advertise competitors. You don't see an advert for Microsoft on an Apple website or vice versa, for example.

    These are the reasons why Landshark kindly requested approval before posting. For the record, I'm sure they will be fine to post. However, I wouldn't be doing my job if I didn't cast my eye over them at some point. Landshark knows and understands the problems we have with some links and was kind enough to ask me first. He didn't have to, of course, but was courteous enough to do so.

    As for the perceived bias and your persecution, I'm sorry you feel that way. You aren't forced to post in these forums and you are more than aware of the standards expected. If you feel unhappy with those standards, then I'm afraid we can't help you.


    Cheers,
    Graeme Delap, Community Editor,
    graeme.delap @ moneysupermarket.com (remove the spaces)
    • Post Points: 125