I moved house last year and didn't cancel my existing house insurance. The Insurance company have sent the renewal quote to my old address, which I had vacated and have since auto renewed the policy and debited the cost from my bank account.
Clearly I don't need, nor did I agree to the new policy or the fee. Where do I stand with this? I have phoned them, but they say they are within their rights to take the money. I have to send them proof I have sold the property and they may consider refunding the admin fee!
I don't understand how they have a binding contract without my agreement and consent?
Interested to hear any advice.