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EDF online v5
Last post Fri, Sep 04 2009, 9:48 AM by shiverkitten. 20 replies.
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Thu, Sep 03 2009, 11:21 PM |
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shiverkitten
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Joined on Fri, Jan 26 2007
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Level 4: Shopaholic
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Points 8,064
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It's in the footnotes of a tariff sheet pdf.
http://www2.savetodaysavetomorrow.com/documents/Online_v5_Ratecard.pdf
ADDiTiONAl CHARGES AND DiSCOUNTS
1. An electricity customer paying by monthly Direct Debit will receive a discount of £8.40 (£8.00 exc VAT) per annum. This is calculated daily and is credited to your electricity bill quarterly.
2. A gas customer paying by monthly Direct Debit will receive a discount of £16.80 (£16.00 exc VAT) per annum. This is calculated daily and is credited to your gas bill quarterly.
3. A Dual Fuel customer paying by monthly Direct Debit will receive a Dual Fuel discount of £25.20 (£24.00 exc VAT) per annum. This is calculated daily and is credited to your gas bill quarterly.
Maximum Discount available is for Dual Fuel on Direct Debit i.e. Electricity £8.40, (£8.00 exc VAT), Gas £16.80 (£16.00 exc VAT), Dual Fuel £25.20 (£24.00 exc VAT), Total £50.40, (£48.00 exc VAT).
(You are right that a '2% under our standard prices' is not much of a guarantee or assurance, though!)
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Thu, Sep 03 2009, 11:12 PM |
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Wed, Sep 02 2009, 7:59 AM |
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Jalexa
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Joined on Sun, Feb 22 2009
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Level 5: Community Expert
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Points 45,728
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access: Hi Jalexa, have a look at my earlier posting on this post and I said similar on another post - no I'm not confident they won't reduce the discount BUT I did read the t&cs and decided that it was worth the risk. The risk bit is that the £50 penalty I mentioned on the other post is the fact that they pay out the DD discount at the end of the year and as far as I'm aware my readingof the t&cs is you get nothing if you don't complete a year. If 5 gets uncompetitive at a crucial point you might lose £s? Hi access I kind of remembered you saying something similar in a previous thread but couldn't find it. I've only checked the T&Cs in relation to price increases and I think the customer has a right to cancel without penalty in the case of a price rise. Though given that prices might fall a more likely outcome is that the tariff will not change but be replaced with a cheaper tariff. So it's a "clever" tariff (not being complementary there), neither capped nor fixed. Nevertheless a good saving for people who stay alert and understand the small print.
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Wed, Sep 02 2009, 2:47 AM |
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access
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Joined on Mon, Feb 23 2009
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Level 4: Shopaholic
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Points 5,499
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Hi Jalexa, have a look at my earlier posting on this post and I said similar on another post - no I'm not confident they won't reduce the discount BUT I did read the t&cs and decided that it was worth the risk. The risk bit is that the £50 penalty I mentioned on the other post is the fact that they pay out the DD discount at the end of the year and as far as I'm aware my readingof the t&cs is you get nothing if you don't complete a year. If 5 gets uncompetitive at a crucial point you might lose £s? If above is wrong please correct.
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Tue, Sep 01 2009, 10:19 AM |
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Jalexa
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Joined on Sun, Feb 22 2009
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Level 5: Community Expert
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Points 45,728
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access:I thought it may be of interest to inform members that I have switched from SSE to EDF v5 That's a very competitive tariff in most areas but I note its predicated on a minimum 2% discount over EDF standard rates. The current discount is much more than 2% (about 20% discount) Given that its not a fixed tariff are you confident "5" won't be quietly replaced and the discount narrowed towards the 2%?
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Sat, Aug 29 2009, 10:19 AM |
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Jalexa
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Joined on Sun, Feb 22 2009
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Level 5: Community Expert
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Points 45,728
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access: No, you're reading something into my post that's not there. The communication from the losing supplier is what would alert the customer to "slamming". In this case not relevent because it's a genuine transfer initiated by the customer but SSE would not know that. On, or immediately after, the actual transfer date, EDF will take, or more likely ask you for a meter reading. The meter reading is sent to SSE. I was simply wondering out loud what SSE will make of a transfer reading for a supply they did not realise they were losing. If it is the case that they didn't know. That's speculation. The only fact is that you didn't hear from SSE.
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Sat, Aug 29 2009, 9:37 AM |
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access
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Joined on Mon, Feb 23 2009
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Level 4: Shopaholic
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Points 5,499
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Jalexa, I used the EDF website to switch from SSE and have had the appropriate paperwork through. Slamming is, from what I have read, done indirectly and is more popularly known as "missselling". I am at a loss to understand why the EDF request for a transfer reading should or could be a problem other than a standard internal mistake. Enlighten me please. ps Just come back to this as I realised they wanted electricity reading. I have just had explained to me the role of the independent "Data Collector" that, in this case, SSE and EDF have to deal with. are you sure you can be slammed if you go direct?
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Sat, Aug 29 2009, 8:14 AM |
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Jalexa
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Joined on Sun, Feb 22 2009
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Level 5: Community Expert
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Points 45,728
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access: Not a peep out of SSE begging me to stay Interesting but also worrying. You could have been slammed and not know. The acid test will be when EDF take or ask you for the transfer reading and send it to SSE for their final bill. Maybe (probably) they sent a letter, but hey, lots of letters from my bank(s) get "lost" (allegedly).
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