chris.

i am no expert at all , & i am haveing a few small problems myself with edf. What i have read somewhere is if its there fault they can only bill you for the last 12 months useage , when i come across the energy link i will send it on to you , in the mean time you need to do some homework on the situation . try googleing edf problems & have a read & pretty sure you will find some advice you are looking for in the forums thats where i have seen the answer you are looking for. in the meantime i would keep your money in your pocket & look for this consumer gas answer that i have definetley read for my own use.

The heading says it all.... We are a small business that has just been landed with a huge utility bill from Edf, basically we have been paying estimated bills for the last 5 years - Edf have read the meter on many occassions but had never updated their billing. This finally came to light when our meter was changed. Next thing we know we have a bill for over £25,000. Edf admitted that the meter readings were ignored by its system and they had failed in their duty to record the readings correctly, they have offered two solutions - One is to pay the sum off less a discount of £4,000 or pay the entire amount off over six years - the snag being I cannot change utility companies until the amount was cleared down. I offered them £17,000 to settle the dept - they have refused.

My next option is the Energy Ombudsman route which I need to persue if I want to contest this offer.

I was really hoping for a bit of feedback from MS.COM forum folks on the following

Has anyone else had similar experience.... what was the out come....?

Do you think my offer was fair / realistic...?

Does anyone have any experience of working with the Energy Ombudsman...

Any other info, help, advice would be greatly appreciated....

Chris