Has anyone else heard of this company? Been with them for 12months and phoned to ask what the notice period was. Firstly I was told that I had a 24 month contract (despite my letter which states 12 months) and when I corrected them they said that it was a 42 day notice period. During this call there was no mention made of the contract being extended to 24 month on the anniversary date. Duly sent notice off and received letter this morning saying that "because I am still in contract with them.......if I wish to terminate early.....it will cost £529.41.
When I phoned them and queried it, they said that because the notice had been received after the 12 month "anniversary", I now had to pay for the remaining 12 month!!!
The (very!) small print states "This Contract shall have full force and effect from the date on which the Customer signs this Contract or commences service, which ever is the later.This agreement, subject to condition 9 shall continue to be in full force and effect for a Minimum Period of twelve months and shall continue for subsequent 12 month periods, unless and until terminated by either party giving to the other not less than 42 days notice in writing."
This smallprint is extremelysmall (can't even see it with myglasses on!!!) - has anyone else had any dealings with this company and - more to the point, is there any credence to this T&C? It states nowhere that the notice of termination has to be received before or on the date the contract was taken out.