home
in

Dot mobile going into administration

Last post Fri, Sep 05 2008, 10:09 AM by gushussain11. 3 replies.
Sort Posts: Previous Next
  •  Thu, Apr 10 2008, 7:20 AM

    Dot mobile going into administration

    Hi there

    don't know if you have heard of Dot mobile it is company that aims its market at student (please don't sigh and think only students) this company is going into administration and vodafone are going to take over all the contracts, please can someone let me know where I stand do I have to go along with this or can I can my contract with vodafone. When I joined dot I was promised as share of £80.00 between me and my friend who already had a dotmobile contract. I am not your ordinary student I am a 36 yr old mother of 4 children. I have spoken to dot who have said that they do not know.

    Many thanks

    netty1

    • Post Points: 20
  •  Thu, Apr 10 2008, 9:35 AM

    Re: Dot mobile going into administration

    Hello Netty, Yes, its a 'Virtual Network' for background see here: http://www.theregister.co.uk/2008/03/28/dot_mobile_administration/

    There is soo much money swilling around in mobile telecommunications that all sorts of things are attempted in the commission fed middle ground between the actual operators and the end customers . . . This was one of them. In fact Vodaphoney provided all the 'real' structure from the start. Now, of course, to protect their cash stream they will want to take over the contracts.

    The company is 'in administration' so in general terms it still exists and it can legitimately 'pass on' your contract in many circumstances. Unfortunately for the Vodaphoneys that means your entire contract not just the bit where you pay them . . . though you might have to fight hard to get the other bits where they give you something

    The Vodaphoneys have been the most aggressive company so far in milking often low income or other vulnerable customers in the cashback scandals, and yes, there is ample hard evidence.

    Ask, in writing, whether it is their intention to honour all parts of the contract or just to take your money for airtime . . . if they say they are just going to 'cherrypick' - taking the payments but not honouring all the contract - then they are changing the contract and you have grounds to terminate it should someone else offer a better deal. Hope that helps.

    Regards, Funforus

    • Post Points: 20
  •  Fri, Apr 11 2008, 9:04 AM

    Re: Dot mobile going into administration

    Thank you very much I am going to send them a letter straight away
    • Post Points: 5
  •  Fri, Sep 05 2008, 10:09 AM

    Re: Dot mobile going into administration

    Updates For Customers Claiming Handset Subsidies And Cancelling Without Unfair Charges.

    Hi All Peace Mercy and Blessings be on to you.


    The Claim (mobile connections customers) http://www.gushussain.co.uk/Public/LegalPart.pdf

    Orange had turned down adjudication for all Cisas Applications with the comments 'application submitted out of date'.

    Over the last few weeks the independent appeal panel had looked at the comments of Orange and my submissions. They decided that every case I had submitted was indeed valid and the adjudication to proceed.

    The Defence (Orange) http://www.gushussain.co.uk/Public/Defence.pdf

    The Decision (Cisas) http://www.gushussain.co.uk/Public/Decision.pdf

    The Complaint (Gus) http://gushussain.co.uk/Public/Complaint.pdf

    Suggestion: Signed up through Mobile Connections for Cashback: I would ask that if issuing a Cisas Complaint consider allowing me to file it for you, that I can request to Cisas to consider not appointing the concerned neutral person as adjudicator.

    Anyone wishing to contact me for suggestions and guidance is most welcome. You should contact Mark and Mohammed in the first instance.

    Peace
    • Post Points: 5