i not using a debt company, just dealing direct with each creditor. I did use a company at the start but was paying them a monthly fee. I felt that it would be better to use this cash to help pay off my debt, every little helps as they say.
I found that speaking to my creditors was a lot easier than i thought and regretted not speaking to them before things got too far out of hand. Most creditors would perfer you dealing direct i think.
2 of my creditors have said that i can make them an offer to settle the the accounts, it doesnt need to be the full amount and if they accept then they wont chase me for the outstanding cash. This would still show as outstanding on my credit file though so i would rather clear them completely, although i seen another post that stated they might accept 40% less than the balance so i was a bit tempted but think that it would still show for 6 years and keep my score down.