My 90 year old mother didn't cancel her buildings insurance with Budget.
They then sent letters to her to pay nearly £72 cancellation fee.
They then put it in the hands of a debt collection agency who were not very nice to her on the phone.
As she had been in hospital - heart attack - I have sent off a cheque to pay for it.
I would like to complain to somewhere - maybe the financial services authority they belong to.
Tesco don't send me food and ask me to phone 0870 and cancel it.
Why are these insurance companys allowed to do it.
One really has to watch the small print now.