From the Insolvency Service website (www.insolvency.gov.uk):

A Winding up Order was made against Click Mobile UK Limited (“Click”) on 20 December 2007 following the petition of the Secretary of State that the Company be wound up in the public interest. On the making of the winding up order the Official Receiver was appointed as liquidator of the Company.

Winding up Orders were also made against Click Mobile Telecoms Limited; Click Mobile; Click Limited; Fones 4u Limited; Click Mobile Group Limited; Click Click Telecoms Limited; and Click Mobile UK Group Limited on 20 December 2007.

The petitions to wind up the companies in the public interest were presented by the Secretary of State for Business, Enterprise, and Regulatory Reform following investigations into the companies.

Customers of the company that are owed money in respect of cash-back agreements are advised that the company is not in a position to make cash-back payments.

Customers are advised to contact their Network Providers in respect of their mobile telephone contracts.

Any customers of the company who are owed money are advised to put details of their claim in writing to the Official Receiver at the following address:

The Official Receiver
Public Interest Unit (London)
21 Bloomsbury Street
London
WC1B 3SS

It will aid the Official Receiver’s enquires if customers could provide the above information and where possible avoid contacting the Official Receiver by telephone.

The Official Receiver will write to all known creditors, regarding the liquidation proceedings, in due course.

This web site will be updated by the Official Receiver to provide customers with further information as it becomes available.

Vish,

I would write to the CEO and marketng manager. (addresses in thread above) Go straight to the top.

I believe my contract started in about April 2007.

I don't buy the "system won't accept a tariff' line, that's an out and out lie.. If you get to speak to someone again I would tell them that you know people who have had tarrif reductions in the exact same circustances as you, so the line they are giving is not true. Tell them you know they are making decisions on a case by case basis and want to know the reason why they will not give you a reduction given the fact they have given it to others.

Again, try and be as polite yet firm as you can.

Good luck, let us know what happens.

Raj

Nixxy

I am in the same situation as you. I was offered a contract from orange with a free line from 3. Without the cash back im loosing over £1000 and as a student cannot afford to pay. Have you had any luck getting through to any of the 2 networks?

Also can anyone tell me how I can put my name forward to join the petition against this scam??

thanks

ragsta

I didn't actually send to the london address, just the glasgow one.

vish

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hey, i took mine out in april this year so after there 12 month policy thing. did u write a letter to all three people, i did but i dont knw who actualy confirmed or did it. if u send me ur email address, ill send u the letter i posted, cool

Raj / Ragsta

I too followed raj's advice and wrote a nice letter looking for a 15 pound tariff outcome. I have so far had a couple of calls from them stating that the matter has been escalated to some other team who will look into the cash-back issue.

I have stated that all I really want is a tariff reduction, but they are unable to help me with that. They state that all contracts taken out after 1st March 2007 carry a 12 month minimum period before migrating tariff. Even though this is a special situation, the system would be unable to accept a tariff downgrade. Sounds like they are trying to fob me off.

Obviously its impossible to get thru to the glasgow call centre, and the indian call centre can only follow procedure!!!

When were your contracts taken out if you have managed successful downgrades?

hey,

i wrote a letter, explain the situation, how much ive lost, sayin im now in a financial struggle, and sayin what i would like the outcome to be - i said a reduction to £15 per month tariff. make it a polite, gentle sorta of letter.

i sent it to three people at 2 address'

Customer Services Manager
3 Customer services
Hutchison 3G UK Ltd
PO Box 333
Glasgow
G2 9AG

You could also write to the management at 3 (London address on web site)

http://www.three.co.uk /aboutus /meettheteam.omp

(Remove the spaces in the address. It wont let me post an address with more than 30 characters)