I have had an incident with my car engine the other day where the "bottom end" failed/brokedown/wore out, whatever you want to call it, and as a result it sent oil shooting through the rest of the engine and the turbo, and basically resulted in my entire engine being destroyed and requiring replacing.
I rang my insurers (ERS) to register a claim and ask them to arrange an inspection as the vehicle is at my local garage who have confirmed that the entire engine needs replacing. However they have advised that the insurance will not consider the claim as it is wear and tear.
I explained to them that whilst I appreciate that the part that broke/failed etc wouldn't be covered, I felt that the rest of the engine that was damaged by the oil being shot through it, should be covered as it is resultant accidental damage.
Unfortunately, the claims person and their supervisor both felt that this would be wear and tear and they couldn't seem to see the point i was making.
My policy covers me for accidental damage, altho it excludes (as you'd suspect) wear and tear , failures, breakdowns, or breakages of mechanical, electrical, electronic or computer equipment. however, as I 've said i feel the rest of the engine that was damaged was accidental damage by the escaping oil, and not due to wear and tear or breakdown of that part of the engine and turbo.
Do you agree that I have a case? they have asked me to write into their underwriters with my views, but obvisouly in the meantime, this means they will not have the chance to inspect the vehicle and appreciate my point because i need my car and will be getting the engine replaced asap.