Its a euro account. It appeared in my account on 16/2. Two days later I withdrew it (transferred somewhere else). 14 days later I printed out the statement (still there then).
Checked online statement today and there is no record of credit on 16/2. Withdrawal of it on 18/2 caused me to go almost 9000E overdrawn. Its as if the credit never existed - no reversal entry or anything.
So, yes, I'm 8844E out of pocket at the moment....
Luckily, I've got a receipt from company that paid the money in on 16/2 and can prove it was paid in. They have not rejected or reversed the payment.
Funnily enough, recieved another payment today (slightly different amount) from customer for this month. Actually, twice, even though they say they only paid once. Still a bit out pocket but I'm wondering if someone at bank has been fiddling around and trying to fix!
Well dodgy indeed....
Will be closing my account after this.