Hi Marjorie

Thank you for contacting us here at 1car1 and it was nice to speak with our customers on the above.

I am happy to say that we have completely dealt with all the queries and resolved the case, with your help thank you.

We at 1car1 now look forward to seeing you again soon

Kindest regards

Brian Smith I.M.I

National Fleet Manager

1car1 car rental

Hello Marjorie

Please get in touch with me here at 1car1 as I am very keen to address the problem you are having, 1car1 takes pride in looking after all of our valued customers and this is no exception.

Please email me at brian.smith AT 1car1.com or pop a message on this thread to help me identify you in our system.

Kindest regards

Brian Smith I.M.I

National Fleet Manager

1car1 car rental UK

Hello Marjorie

I am sorry to hear about your Dilemma and i would like assist.

Could you please let me have your rental agreement number or registration number and i will have this settled swiftly.

I agree and apologise for the delay with this incident, as it should have been dealt with earlier.

Kind regards

Brian Smith I.M.I

National Fleet Manager

1car1.com

hi

we rented a car from 1car1 rental at gatwick at the end of oct 2008. a very small dent wa found on back rear wing. 500 pounds were taken from our account. a quote was sent to us that belonged to the same car but in august!!!

since then there have been promises to get it sorted but they still have our money saying it was hired out straight away and then went on a long term rental with no time to examine it. it is quite unbelievable. we have all the email correspodence. they even offered to waiver the 3 days rental they were going to charge to cover the time the car would b off the road!!!!!!!! so admitting they were in the wrong. do u know what we can do to get our money sorted.

marjorie