hi after reading many posts on this site i requested copies of all agreements and details hillesden have about me and the car in question.
i wrote on two occasions and all i recieve is a letter each month (for the last 14 months!) saying they are following up my request, and my account is suspended awaiting requested documents.
am i now able to ask them to remove the details from my credit file as they have not provided the documents in good time?
how do i go about this and any other help would be great thanks