Hi all,

Two days ago I applied for finance on a car that would cost 7,995. The dealership applied for finance with BlackHorse and I was accepted, only for 5,800. I sugested to the salesrep that I could POSSIBLY part-ex another vehicle (totaled at 1,500) and put in 600.00 cash. I told the rep that I would need to speak with the person first, to which he acknowledged.

He then had me sign on a computer-pad two signatures, and that was it. I went away, 20 minutes later I was back at the dealership explaining to him that my plan will not work. He then explained to me that it was too late, and that there is no way out. The Manager then said that, in his words 'the buttons been pressed, money sent, no return'. I was then pressured in to chosing a more cheaper car, to which he would attempt to finance the next morning.

I spoke with Black Horse the following day, and they were adamant that no money had been sent and that the application wasn't official just yet. He reassured me three times that he had terminated the application after speaking with his supervisor and 'not to worry'.

Today I learnt that the car was now on finance and that a payment is due out in December. I contacted BH, they were confused and said they would get the phone conversation up between me and the original BH employee. I was also informed not to worry as it can be terminated. I drove to the Dealership today only to have him say that he cannot resend the money an that the car is effectively mine, despite me needing to find approximately 2,000 pounds. I then contactd BH again to which they were adamant that yes, he can resend the money at his discretion. The penalty for me would be an admin charge of 140.00 (which is fine). If he still refuses to end this amibically then I would fill in a BH Q&A document where they would then investigate it thorougly.

I then contacted Trading Standards who feel that the dealership have gone about things in a sheepish mannor and that they believe I do have a leg to stand on. They also told me to send a written letter to both Black Horse & the Dealership stating I was ending the finance contract reference s57 Consumer Credit Act.

Immediately I contacted the Manager at the dealership to inform him of my conversations, to which he admited (despite denying on a number of ocassions) that he CAN send the money back, but I would have to pay HIM 5,800 pounds.

BH were then recontacted and this time their plan is to have a BH Finance Manager contact the Dealership directly in the morning to put an end to this, as well asdig up the phone conversation I had with their employee two days ago who stated that both applications were removed and 'not to worry'. He was also concerned over the fact that the dealership had made me sign a documentation via a computerised-pen-pad.

I have nothing in my possession to suggest the car is owned by me, the only documentation I have is a print out of the money I would potentially owe.

It seems I will be having yet again, another sleepless night. Can any kind soul please inform me of their experience/opinion?

There is noway in this earth I am going to pay these cowboys the money.

Regards,

Lowercase.