home
in

BT Contract queries

Last post Fri, Aug 22 2008, 9:48 PM by conmankiller. 1 replies.
Sort Posts: Previous Next
  •  Thu, Aug 21 2008, 6:15 PM

    BT Contract queries

    Hiya guys I'm new here but I'd really appreciate a heads up with a little problem of mine.

    The backstory is this: I have recently split with my girlfriend whom I was living with. We'd just just signed into a new 12 month contract with BT for their phoneline and broadband package which was in my ex's name, and inevitably BT are trying to shaft her for a figure around £350 citing a breach of contract. I understand there isn't much that can be done about this and I have agreed with her to pay the full amount - IN INSTALLMENTS - because I'm trying not to be an *** about it. Now she says that after many calls to BTs infamous customer services (she said she's tried and failed to get the amount waived), they have said they're sending her the final bill and are expecting the full amount to be paid pretty much immediately. This smells mighty fishy to me.

    Would she be able to put my name on the contract, take her name off completely and leave it in my hands?

    And also are BT allowed to demand the pretty significant sum of £350 in one payment? As I've said, I'm willing to pay the full amount but I will not pay it in one go.

    Any advise on this would be greatly appreciated.

    • Post Points: 20
  •  Fri, Aug 22 2008, 9:48 PM

    Re: BT Contract queries

    Hi -- No, they would not be able to change the name on the contract... that would be fraud, they can only hold whoever signed the contract legally accountable for the cost of the unexpired portion.

    However as your contract would have been paid for monthly had you in fact kept it and let it run the distance, then I can see no reasonable reason at all why they will not allow you to pay this monthly, in the same way as you normally would have done had you kept the contract.

    Put it to them this way and tell them it's their choice....explain that you are in no financial position to pay this in one lump sum, especially these days, tell them you have been decent enough to honour your commitment to pay the contract in full.... instead of just doing a disappearing act like a lot of others do.

    Then explain if you are not allowed to clear this monthly as was the original agreement in a way you can afford, then there is no other option left for you but to default on the whole agreement, and they will have to take whatever action they do to other people who cannot pay a ridiculous amount of money all at once. !

    They may just see common sense and reconsider their unreasonable stance. !

    • Post Points: 5