Ok I took the liberty of looking into some figures to balance the BG bashing- I am a loyal beast after all- and found that they were the only supplier to reduce the bills twice last year (15% in total) and that they are gaining 250,000 more customers a year than they lose which isn't bad going. They are nowhere near the bottom of the table of Energywatch complaints, indeed complaints are down 94% Apr07-Apr08.
I'D DISPUTE THE ABOVE FIGURES AS NOT ALL COMPLAINTS ARE MADE TO ENERGY WATCH,ID SERIOUSLY DISPUTE THE CUSTOMER FIGURES ASWELL GIVEN AT LEAST 2 MILLION HAVE LEFT THEM OVER LAST 2 YEARS.
And if you're on the internet tarriffs you aren't paying any premium at all! It's still the cheapest option in the majority of areas.
British gas overall are THE DEAREST IN THE COUNTRY...fact!!
I do agree some of the stories make me despair of them, but then the same could be said of all the companies. And not just energy ones- BT are horrendous,AGREE Sky drive me mad DONT AGREE and don't get me started on Virgin Trains.-----OR ANY TRAIN COMPANY FOR ME
But I've worked for BG, I've stayed with them for years as have most of the family and we don't see the problem. The alternatives are not worth the hassle either.
Translates as i cant be bothered changing whatever the saving.
I hope they succeed in suing the makers of the new billing system. It was indeed a nightmare at the start when they got rid of the old one!
2 hopes bop hope and no hope...they should have ran more trials on it.
Facts are british gas trade on their name far to much they are not even british owned anymore,centrica made just short of a £billion profit last year at a time where customers are struggling you would think these profits would go towards price cuts or at least a price freeze.