Hi Jason
I have just been directed to your site in an attempt to understand what is the best package for line rental/phone/broadband and found this thread best matched my question. I too am looking for the best deal but have received conflicting advice so far.
Last week I moved into a flat and contacted TalkTalk for their package. They informed me that as I could not provide a telephone number, they were unable to offer me anything despite there being a disconnected line to the flat. They told me to contact BT and have the line re-connected and phone back when I have the number. I asked what would happen to my contract with BT and they said not to worry, they would take it over at no cost to me. I contacted BT who said they could not trace a landline previously in the flat and I would have to pay £124.99 but they would ring me back with a date. A week later, I had heard nothing from BT so contacted Ofcom for advice. They said that if I proceeded the way I was planning, BT would just cut me off and charge me £70 to leave their contract. Basically I HAVE to sign up with BT to get my number so I have just contacted them and arranged re-connection and just line rental with them.
Getting back to the thread from Ric and your response, you said that TalkTalk can provide the line. As they told me they couldn't and I will have the line with BT from tomorrow (hopefully!) can I still get a TalkTalk package or is there a better option out there for me? Postcode CH43 5XG .
Thanks
Yvette