hi lisa i actually work for barclays in collections the area of banking in which charges are the hot potato at the moment.
ive only seen myself what has been reported in the media and i am led to believe the reports are indeed true which in practice is meant to provide relief to customer who go overdrawn.
the new charge is £8 instead of £30 although im not sure whether there will still be a slightly higher charge for unpaid direct debits or standing orders which is charged at £35 at the moment.
the creation of a new unautorised access limit is meant to be introduced for a £22 one off charge anytime customers go over there normal limit upto a buffer limit ..i.e from normal £200 limit to say £500.
again all of this has only been reported in the media so when i eventually recieve guidance on it,il try and report back and clarify it all.
the new barclay rules on charges are meant to be introduced by no later than the end of this year although i dare say it may happen early sometime in august-september.
ive not been given any training briefs for it yet,but i am led to believe it is being drawn up to be rolled out to staff,
the new rules are meant to simplify charges aswell as reducing them ,;lets hope so.